Qantas Flight QF2 from London To Sydney via BKK (Bangkok) (a Boeing 747-400) suffered a total AC electrical loss 15 minutes before landing at BKK on 8 January 2008. The effect of the AC loss was that all AC powered equipment in the aircraft stopped working and the crew was forced to revert to standby battery power for instrumentation. A number of electrically controlled sub-systems were disabled. Some passenger cabin services were re/started including emergency lighting. The crew landed successfully at BKK but with reduced functionality. Power was available only to the Captains PFD, ND and standby Attitude indicator. They also had to contend with alt gear/flap extension, no anti-skid, no autobrakes, and no thrust reverser. Inspection of the aircraft showed that water from the first class galley had overflowed down onto the sub-floor E racks which contained the GCU's (controllers for engine generators) and BPCU (backup PCU) All controllers were disabled resulting in total loss of AC power. The remaining power source was the inverter that generated power from the backup battery. Luckily his was out of reach of the flood so kept working. Extrapolation of this event to long-haul flights over sea would have seen loss of all navigation aids and communications, and reliance of the crew on basic aids - if available - such as magnetic compass and sight of stars or sun. The incident cause was most probably a combination of factors and events that finally resulted in a major problem. 1. The fiberglass drip shield above the E rack had a crack that allowed water to drip through. 2. The last C check at Avalon depot did not discover and remedy the crack. (QF maintenance as opposed to outsourced). NB. As of 11 January ABC Radio News disclosed that six other QF x -- 747's were found to have cracked drip trays. 3. Flooding of the first class cabin from the galley is a regular occurrence, usually from ice trays but also from blocked drains. 4. When the galley floods the water goes down onto the equipment bay directly below. 5. The galley drains in first class on OJM at BKK were blocked by coffee grounds. 6. Qantas has changed from 'pillow' style coffee bags to ground coffee machines - based on cost saving. This results in the possibility of coffee grounds being dumped in the galley sinks. 7. First class in Qantas has a cappuccino machine (also producing coffee grounds). When you look at it, there are a number of problems that in their own right are perhaps acceptable but in conjunction are a major problem. - Fundamentally the overflow system for the galley should have been forced to flow to non critical areas. - The rack drip tray should have been sound and if not the inspection should have picked that up and remedied it. - The drainage system in the galley should have been immune to blockage. - The cabin staff should have been trained to avoid provoking blockages in the drain system. - Qantas should have avoided operational changes (coffee system) that would enable cabin staff to block the drain system. As a final note. If Seven QF 744 aircraft have cracked drip trays, how many aircraft with other operators have the same problem? http://www.smh.com.au/news/travel/powerhit-qf2-finally-touches-down/2008/01/09/1199554718579.html
An Air Canada flight that rolled suddenly from side to side then plunged in the air may have suffered technical problems, according to passengers interviewed after the plane was diverted to Calgary. ... there had been a computer failure and that they were flying the plane manually .. http://www.cbc.ca/canada/calgary/story/2008/01/10/injuries-landing.html?ref=rss Antonomasia ant notatla.org.uk See http://www.notatla.org.uk/
London City Airport has warned pilots their instruments may be affected by magnetic interference from metal structures found below the runway. A report was carried out after an aeroplane was forced to turn back when its autopilot system failed. Railway lines, and other metal structures left from the days when the airport was a dock, were found to be causing "significant interference". A spokeswoman said action would be carried out "wherever necessary". An investigation was launched by the Air Accident Investigation Branch (AAIB) after a jet was unable to follow a standard departure route, because of an autopilot problem, after taking off on 31 October 2006. http://news.bbc.co.uk/1/hi/england/london/7181021.stm
Here is an item that almost defies belief: A Polish 14-year-old boy allegedly turned the tram system in the city of Lodz into his own personal train set, triggering chaos and derailing four vehicles in the process. Twelve people were injured in one of the incidents. He modified a TV remote control so that it could be used to change track points. Four trams were derailed, and others had to make emergency stops that left passengers hurt. [Source: *The Register* (http://theregister.co.uk); PGN-ed] My observation is that whoever designed those weakly protected remote control capabilities must not have thought about the consequences either -- and that was supposedly a paid adult. Peter Houppermans, Houppermans GmbH, Zurich, Switzerland [Also noted by Michael Hogsett, and by Mike Radow, who commented: "Given the idiocy of such an unprotected system, any comment would be superfluous." PGN]
*The New York Times*, 7 Jan 2008 http://www.nytimes.com/2008/01/07/opinion/07poundstone.html?th&emc=th The idea, proposed by Ronald L. Rivest of MIT and Warren D. Smith, is that votes are cast on paper and tallied by scanner or by hand. After casting their vote, each voter is given a photocopy of a randomly selected ballot **cast by another voter**. (A serial number, but no name, is on each ballot.) At the end of the day, all votes cast are entered on a web site. The holder of each copy connects to the site and confirms that the ballot whose copy they hold is present and correct, or not. The theory is that, even with a low proportion of web confirmations, any electoral malpractice will be revealed with a high degree of confidence, and that the knowledge that the scheme is in force will, in any case, deter any attempt to rig the ballot. Comments on the article put forward most of the obvious objections, which are answered by the author or by Smith. There are links to the papers in which Rivest and Smith describe their method in detail. Peter Mellor +44 (0)20 8459 7669 MellorPeter@aol.com
A driver of a rental car turned right when the GPS unit said to turn right. Unfortunately, he turned onto the Metro North Harlem line railroad tracks in Westchester County, NY, instead of proceeding another 20 feet or so to turn onto the Saw Mill River Parkway. The car became stuck on the tracks, and was hit by a northbound train a short time later. No one was injured, as the driver had run down the tracks to try to warn the train to stop, but the train could not stop in time. About 500 passengers were stranded for 2 hours, and train service from Grand Central Terminal was delayed for several hours, while they repaired damage to the electrified third rail. The driver was from California and not familiar with the local roads, but the railroad crossing was very well marked and had crossing gates, which were up at the time (as the train didn't arrive until somewhat after the driver got stuck). I've been through this crossing many times, and my impression is it is quite confusing to people exiting from the Saw Mill Parkway, but that for people ENTERING the Parkway, as this person was doing, the tracks are pretty obvious. Full details here: http://www.thejournalnews.com/apps/pbcs.dll/article?AID=/20080103/NEWS01/801030409/1020/NEWS04 and here: http://www.thejournalnews.com/apps/pbcs.dll/article?AID=/20080104/NEWS02/801040377/1020/NEWS04 [Also noted by Edward Rice. Led astray by "GI Jane", the man is (or was) a computer consultant! PGN] http://news.yahoo.com/s/ap/20080104/ap_on_fe_st/odd_gps_train_crash
* From: "Richard Chambers" <richard.chambers7_NoSpam_@ntlworld.net> * Newsgroups: alt.usage.english * Subject: Re: Fings we was lernt rong in skool (Was Basrawis n all that cop) * Message-ID: <eScaj.email@example.com> * Date: Wed, 19 Dec 2007 17:51:06 GMT Philip Eden wrote >>> >>> Learning where places are in Geography. >> >> Quaintly out of date? Has King's Lynn become Peterborough, and >> Peterborough Aberdeen, in the last x years? >> > I see the opposite effect. I had lunch with the head of school (of > geography) at my old university (Brummagem) last year, and she > was bemoaning the lack of interest most of her charges have in > maps when they come up, and how difficult it now is to enthuse > them when they are there. Maps, of course, are no longer called > maps; they are now GIS (geographical information systems). > We were both thoroughly sniffy about satnav: "I don't need satnav; > I'm a geography graduate." Sad to say that sentiment doesn't apply > to many (most?) recent geography graduates. I have much the same feeling. I love maps, especially the new Ordnance Survey 2.5 inch = 1 mile series. Living in Leeds, we have the Dales, North York Moors, Peak District, Forest of Bowland, Yorkshire Wolds, Howardian Hills, and the Lake District, all within easy driving distance. To my wife's despair, I keep on buying Ordnance Survey maps for all these areas, but my collection is now nearing completion. GPS does not tell you where the good walks are. You need to be able to interpret the Ordnance Survey map if you want to plan a good walk for yourself. Furthermore, you need to know how to specify a Grid Reference point if you are going to use GPS to its full potential. I enjoy the mental challenge of finding my way by use of a map. GPS would rob me of that simple pleasure. The following little story might be (i.e., probably is) an urban legend. My wife has a friend, who has a friend, who bought a GPS system for his car, and used it to go somewhere in Gloucestershire. On the way, he stopped off in Bourton on the Water for a cup of tea. Because GPS systems are worth quite a lot of money, and are easily removed, they are a sure reason for having your car broken into if you leave them on display. So, exactly as advised, he removed it, put it in his pocket, and started walking from the car park to find a tea shop. As he was walking towards the centre of the town, he suddenly heard a now-familiar voice saying "Turn left after 30 metres". He couldn't turn it off, so he just ignored it. "You've missed the turn". Then later: "Turn back, you must turn back". This instruction became annoyingly insistent. Eventually, he managed to turn it off, or at least, he thought he had. He went into a tea shop and ordered a pot of tea and some scones. "Turn back, you must turn round, then turn right after 100 metres". >From time to time, the other customers in the tea shop were treated to further rather insistent directions while he drank his tea and ate his scone.
Not a new story, but a very nice writeup about the problem in the UK with GPS systems not knowing the appropriateness of roads for large trucks. Mark Rice-Oxley, *The Christian Science Monitor*, 10 Jan 2008 http://www.csmonitor.com/2008/0110/p20s01-woeu.html Satellite navigation systems send trucks down the wrong routes in Britain Drivers end up rolling through towns on roads meant for a horse and cart. Can people please stop running into Ena Wickens's roof? Mereworth, England With its winding country lanes and parish church, its 18th-century cottages and sleepy allotments, life is gentle and agreeable in this bucolic southeast English village. Or at least it was until the truck drivers started coming through. First there was the Slovenian driver en route to Wales with a load of paper who took an improbable detour and ended up wedging his juggernaut into a tiny lane. It was stuck for two days. Then there were the 10-wheelers that wheezed their way up Butcher's Lane, a thin ribbon of a road constructed with horse and cart in mind. One made a mess of the roof on Ena Wickens's cottage, which lies flush to the lane. No sooner had it been repaired than another truck snorted its way up the roadway and crumpled part of the roof again. "It's such a worry," says Ms. Wickens as she putters around the garden behind her cozy Jane Austen cottage. "This last time, it was lucky I was in, otherwise he would just have driven off. There is a sign at the bottom of the road saying 'Unsuitable for large vehicles,' but still they come." Why, exactly, do they come? The answer is to be found in the satellite navigation kits (satnav for short) that are handy for getting motorists from one location to another, but not always judicious in selecting the most appropriate routes. Legendary examples already exist of satnav equipment leading gullible drivers astray. There have been cars driving into streams, a woman who was directed the wrong way up a freeway, and even an ambulance crew that was diverted 200 miles by mistake. There was the bus party looking forward to a day trip to Lille in northern France that was spirited off to the less fabulous Lille, Belgium, 100 miles away by mistake. In Britain, satnav technology is generating a second, related problem of trucks plowing unwittingly into country lanes unsuitable for anything larger than small passenger vehicles. One driver, for instance, stranded his 50 foot-wagon up a lane for three days in Ivybridge, southwest England, until a tractor could be found to tow it out. Another driver wedged a tractor-trailer on a bridge in the same part of the country that was finally released by cutting down hedges and trees. And then there was the coach operator who became stuck on a small roadway—only to escape by driving through nearby fields. Satellite navigation has turned one country lane in Wales into a virtual gill net, ensnaring almost every truck that comes along: One could only be set free recently by knocking down a stone wall. And last month, a Lithuanian lorry driver was stuck for four days after his vehicle became wedged on a rural roadway more suitable for sheep than trucks. Mereworth's unwanted encounter with modern navigation stems in part from an accident of geography. The hamlet lies close to a main freeway that runs from the port of Dover north to London and main transit routes to northern England. Situated in Kent =96 the "garden of England" =96 Mereworth is a quaint mix of ancient and modern, an 18th-century church and castle and red-brick cottages alongside more modern detached homes. Tiny lanes thread their way improbably through hop fields and dwellings with no sidewalks. Most truckers barreling up the nearby freeway would probably have deep reservations about a set of directions that steered them into the village's serpentine streets. But not everyone is familiar with the back roads of Britain, nor always puts the right display screen on their dashboard. "A lot of continental drivers are using systems which are not equipped for heavy vehicles," says Dennis Styles of Mereworth's parish council. "The cheaper models lead them down these narrow lanes. We have horse-and-cart roads from the early 1900s and they are now taking these huge vehicles" down them. Villages up and down the country are howling about the sudden invasion of snorting trucks filling up tiny streets originally built for carriages. Some have even asked to be "wiped off the map." In Wedmore, southwest England, the council wants urgent action to refine satnav software to make it more sensitive =96 and sensible. "It's happening on a daily basis," says council chairman John Sanderson. "We've had people's properties being damaged. There are no pavements, so big vehicles have to go close to properties. We get gridlock where police have had to come along and sort it out. When we talk to the HGV [heavy goods vehicle] drivers from the continent and ask them why they keep coming through, they say they have been sent by the satnav." Mapping companies admit the technology is still in its infancy and acknowledge that improvements need to be made. "The road network is immense" says a spokesman for Tele Atlas, an international digital mapping company. "GPS navigation is still a new technology, and the road network changes every year. So there's a constant updating process that needs to be done. What is happening is that haulier companies are using navigation devices that are specific to passenger cars." Help may be at hand, though. Tele Atlas says it has launched a more sophisticated device for hauliers that can request what vehicle is being driven and then navigate them through the most appropriate route. The national mapping agency, Ordnance Survey, which produces road network data for satnav software companies, is refining its maps to show routes that big rigs should avoid. The aim is to provide a more intelligent picture of Britain's roads, which are used by more than 100,000 trucks a day. "We want to get freight route maps recommended by all the local authorities into one consistent single format, agree on it, and make it available as part of our data," says Paul Beauchamp of Ordnance Survey. He admits that the errant trucking problem has become worse in recent years. "There are more HGVs on the road than ever before, and more and more people are using satnavs," he says. "The more they are used, the higher the number of cases becomes." But the trucking industry is wary of efforts to "redraw" the map to keep trucks off small roads. They warn that with the extraordinary growth in home deliveries, triggered principally by the rise in online shopping, big vehicles will still have to navigate small lanes. "It's also worth saying that improved satnavs won't themselves solve all the problems," says Geoff Dossetter of the Freight Transport Association, an industry group that represents more than 200,000 truckers. "At the end of the day, it still comes down to the driver—if he ignores the fact he's driving off a cliff or into a pond, it's his own fault more than the satnavs." All of which means Ena Wickens will probably want to keep the name of her roofer handy.
A friend of mine uses Vonage for her primary phone line. Their VoIP system gave her a nightmarish experience during the wee hours of December 15. The problem started around midnight - her VoIP phone rang, and caller-ID showed it was a number local to her area, but she didn't recognize it. She answered, but there was no one on the line. Her phone rang again several minutes later - same caller-ID, again no one there. And a few minutes later, the phone rang again, same caller-ID, same nobody there. Then her cell phone rang. The cell phone's caller-ID showed the same phone number as her VoIP phone did. Again, the line was dead when she answered it. Twice more in short order, the phantom caller rang her cell phone. Now wide awake and rather disturbed, she went to her computer to look up the phone number of her putative persecutor. Google helpfully provided a reverse directory lookup - to a person with an Arabic-sounding name that she did not recognize. With the help of Mapquest, she found out that this unknown person lived only a few miles from her. Worried and feeling vulnerable, she was unable to get to sleep, thinking that a strange person in the neighborhood was calling both her home phone and cell phone for no apparent reason. At 3 in the morning, her VoIP phone rings again - this time, the caller-ID says that her own cell phone is making the call! But the cell phone is turned off and is sitting on her nightstand. She finally smells the rat, and at 4 AM calls the Vonage customer support line After a 30 minute wait, a polite but difficult-to-understand person explains that Vonage has been experiencing a problem with "phantom calls" and it should be resolved soon. My friend had her Vonage account set up so that if her VoIP number was down, it would automatically forward calls to her cell phone. So Vonage's software PBX had her cell phone number on file, and it apparently went haywire and began placing calls to numbers in its database, and using other numbers in its database as the caller-ID. The biggest risk here is believing what you see on your caller-ID display. Using computerized tools to compound your error and jump to the wrong conclusions is a close second. Then there's the well-known "mission creep" risk, where data supplied for one purpose is (mis) used for another. Even though the misuse was unintentional, it's a stark reminder that phone numbers are a special kind of data with real-world implications, especially when in the hands of buggy software that can make phone calls. It took three days before Vonage sent my friend an email notice acknowledging the phantom calls. Apparently this incident was part of a much larger outage (the SIP of the iceberg?), as described here: http://www.dslreports.com/forum/r19627147-Vonage-outage~start=20 and here: http://valleywag.com/tech/breakdowns/if-a-vonage-falls-in-the-woods-does-it-make-a-sound-334855.php
[This item is adapted, with permission, from a posting to another group. PGN] Interesting anecdote: Some years ago a simple static code analysis tool was submitted to a conference. Two of the three reviewers, both of whom were extremely careful programmers, ran it on their own code just to see what would happen. The tool produced 100% false positives (not 95, not 99, but fully 100%). As a result, the paper wasn't accepted. The same paper was later submitted to another conference (where reviewers didn't try this), where it was accepted and won the best paper award. [Possible] Moral: The sort of people who contribute to RISKS may not be representative of programmers as a whole.
A fraudster walked into a branch of Barclays Bank (A major UK bank) posing as its chairman Marcus Agius and managed to walk out with 10,000 pounds (c. $20,000). The conman is believed to have found Mr Agius' details online and persuaded call centre staff into issuing a Barclaycard (credit card) in his name. http://news.bbc.co.uk/1/hi/business/7181741.stm
BKMAKNSE.RVW 20070927 "Managing Knowledge Security", Kevin C. Desouza, 2007, 0-7494-4961-6, U$65.00/UK#32.50 %A Kevin C. Desouza secureknow.blogspot.com firstname.lastname@example.org %C 120 Pentonville Rd, London, UK, N1 9JN %D 2007 %G 0-7494-4961-6 978-0-7494-4961-2 %I Kogan Page Ltd. %O U$65.00/UK#32.50 +44-020-7278-0433 email@example.com %O http://www.amazon.com/exec/obidos/ASIN/0749449616/robsladesinterne http://www.amazon.co.uk/exec/obidos/ASIN/0749449616/robsladesinte-21 %O http://www.amazon.ca/exec/obidos/ASIN/0749449616/robsladesin03-20 %O Audience i Tech 1 Writing 2 (see revfaq.htm for explanation) %P 200 p. %T "Managing Knowledge Security" Desouza is of the "competitive intelligence" community, so the "knowledge" of the title refers to special skills, processes, or other information that gives your business a particular advantage, and which is either unknown or in limited circulation elsewhere. Chapter one provides some examples of thefts of intellectual property. The author also exhorts companies to classify and assign a value to their informational assets (with which advice I can only heartily concur). He goes on to describe the activities involved in spying on corporations, and notes the limitations of traditional security guards in this regard. Chapter two explains how employees can be the greatest threat to the loss of institutional knowledge--and can also be the biggest asset in protecting it. Considerations with regard to personal computing devices (such as laptops and advanced cell phones) for traveling executives are discussed in chapter three. As well, there are suggestions on how to avoid being kidnapped, and some recommendations with respect to recycling paper and obsolete computer equipment. Chapter four looks at a range of the possible alliances between companies, and the ways that various problems related to intellectual property might occur as a result of those associations. Chapter five contains recommendations of diverse measures to limit physical access to corporate offices. Business continuity is addressed, in chapter six, from the perspective of loss of knowledge resources. (Oddly, there is little discussion of the higher levels of risk from social engineering inherent in such situations.) Basic information security practices, threats, and technologies are outlined in chapter seven. The book presents an interesting viewpoint in regard to security, but does not seem to break any new ground. In terms of information security or classification, this work does not go beyond any standard security text such as the original edition of "Computer Security Basics" (cf. BKCMPSEC.RVW) or (ISC)2's "Official Guide" (cf. BKOITCE.RVW). With regard to social engineering, which one might consider a specialty of those in the "business intelligence" field, any of Ira Winkler's volumes, such as "Corporate Espionage" (cf. BKCRPESP.RVW) or "Spies Among Us" (cf. BKSPAMUS.RVW), has more detail and extensive suggestions. Desouza's work, clear and engaging as it is, is possibly an interesting additional outlook, but hardly a necessary addition or replacement. copyright Robert M. Slade, 2007 BKMAKNSE.RVW 20070927 firstname.lastname@example.org email@example.com firstname.lastname@example.org http://victoria.tc.ca/techrev/rms.htm
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