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raltbos@xs4all.nl
Date: Tue, 21 Feb 2017 12:00:26 GMT

> How can we persuade people not to click on dodgy links in emails and text
> messages when legitimate companies send out genuine messages with links that
> are indistinguishable from phishing attempts?

We cannot.

As far as I can tell, the only way to stop companies from sending out such deleterious emails is to switch banks, but unfortunately that is often prohibitively impractical.


e91.waggin@gmail.com
Date: Wed, 22 Feb 2017 10:09:59 -0500

This reminds me of days not too far past with Verizon Wireless. I signed up for paperless electronic billing when it started many years back, Some weeks later, I got an email from vzw.com rather than verizonwireless.com with the subject "Important Message about your Verizon Wireless Bill" and a "click here to read" link that pointed to some unknown domain with no relation to
Verizon, and a pdf file named something like "info_<date>.pdf". Hmmmm, sure sounds legit to me.

It turns out is was in fact my monthly bill, provide by some third-party billing service Verizon hired. I complained the same way Martin did and n a few months new emails started arriving that said "Here's your Verizon Bill" with a link to the right company. At least they did something about it fairly quickly.


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