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lauren@vortex.com
Date: Sun, 5 Aug 2018 09:31:23 -0700

via NNSquad http://medium.com/s/story/your-company-needs-a-digital-ombudsman-pronto-9454c61c273b

Who Needs this Role? Google famously convened an ethics board to ruminate
over the possible dangers A.I. poses for the future. That's admirable from
a Let's-Avoid-the-Robopocalypse perspective, but Google needs this
position of digital ombudsman to focus on their users' concerns now. (A
quick Google search reveals that I'm not the first to suggest it.)
Facebook needs this position. So does Twitter. And Snapchat. And
Amazon. But the need extends well beyond these obvious digital and social
media companies.

One of the best articles I've seen on this topic in ages. And before anyone points it out, yeah, I did notice that it links back to my earlier discussions (updated many times over the years) regarding Google and
Ombudsmen, via a link to a Techdirt article that I've previously noted.


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