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gabe@gabegold.com
Date: Thu, 7 Feb 2019 13:54:09 -0500

Many major companies, like Air Canada, Hollister and Expedia, are recording every tap and swipe you make on their iPhone apps. In most cases you won't even realize it. And they don't need to ask for permission.

You can assume that most apps are collecting data on you. Some even monetize your data without your knowledge. But TechCrunch has found several popular iPhone apps, from hoteliers, travel sites, airlines, cell phone carriers, banks and financiers, that don't ask or make it clear -- if at all -- that they know exactly how you're using their apps.

Worse, even though these apps are meant to mask certain fields, some inadvertently expose sensitive data.

Apps like Abercrombie & Fitch, Hotels.com and Singapore Airlines also use
Glassbox, a customer experience analytics firm, one of a handful of companies that allows developers to embed session-replay technology into their apps. These session replays let app developers record the screen and play them back to see how its users interacted with the app to figure out if something didn't work or if there was an error. Every tap, button push and keyboard entry is recorded -- effectively screenshotted -- and sent back to the app developers.

https://techcrunch.com/2019/02/06/iphone-session-replay-screenshots/


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